Back to Projects

Fields Brothers CX Strategy

Marketing and sales digital transformation for a residential real estate developer.

Client

Fields Brothers Homes

Date

Jun 2018 - Dec 2020

Services

CX & Digital Transformation

Role

Head of Sales & Marketing

Objectives

  • Streamline the home buying experience to expedite the sales cycle from first call to contract to closing
  • Build a digital customer experience and automation infrastructure including website, lead generation, CRM, deal document generation, and email communications

Key Results

  • Generated $100M in revenue over 18 months
  • Rebuilt end-to-end digital customer experience and automation systems

Key Outcomes

  • - Generated $100M in revenue over 18 months
  • - Rebuilt digital customer experience and automation systems

Tools & Technologies

salesforcezapier

Get in touch and let's talk
about your project